What This Course Will Teach You
Over the next 10 lessons, you’ll learn: How to uncover what your customers really want
Why most customer research fails—and how to do it better
A step-by-step approach to gathering and using customer insights
How to ask the right questions during interviews
Tools like the Focus Wheel to turn insights into action
By the end of this course, you’ll have a clear process for understanding customers and making data-driven product decisions.
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